Posted on June 28, 2021
The story I am about to tell is the truth, the whole truth, and nothing but the truth. I traveled 2500 miles and thought I found a perfect Airbnb. Upon meeting the host and his wife I felt good about the decision to pay upfront and thought the place was beautiful — this was only a first impression, though.
I went about my business and upon returning home I noticed my curtains were opened. I then quickly checked my belongings only to find a few prescription pills missing and then a credit card. I decided to hold off and sleep on it before making any accusations. Much to my surprise, the host told me he had to ask a young women to move out early because she was smoking. I said I have never smoked and hadn’t smelt anything although her room was directly across from mine.
Near the end of the week I was trying to reach out to the host and he was not responding. I received a response indicating I needed to look at my Airbnb message board and found a message telling me to “revert.” I didn’t know what that meant so I messaged back inquiring and was told I had violated the host’s smoking policy…. but I don’t smoke.
Then I received a message from the host that said if I initiated a cancellation then he wouldn’t wouldn’t have to and doing so would get me refunded for the days I didn’t use. I immediately called Airbnb and they said quite the contrary: it is the host that has to initiate cancellations and if their reasons are baseless and unproven you get your unused days refunded. So basically the host was baiting me with falsehoods so that I would initiate a cancellation and be liable for his losses.
There is a point when you know that a person is trying to run a scam. I eventually was able to get my refund but wanted to also let everybody planning to visit Spoken to stay away from hosts like this one.