Thanksgiving Holiday

Barefoot Technologies is closed November 24th and 25th, 2022
in observance of the Thanksgiving Holiday.
Tickets referencing system down/unavailable
will be addressed by on-call staff as soon as possible.
All other tickets will be addressed
on the next business day after submission.

4/19/18 UPDATE - Server Upgrade Maintenance 4/22/2018

Impact: 

All Systems including Agent 4.0, Owner/Tenant/Vendor Networks and APIs


Timing:

EDT 01:00 to 03:00 (1:00AM - 3:00AM) 4/22/2018 


Details:

We are moving on to phase 3 in our plan to upgrade the servers, requiring intermittent outages Sunday, April 22, 2018. 

  • This Sunday, 4/22/18, QTS will install patches necessary to upgrade to SQL Server 17. This operation is expected to take 1-2 hours, including testing. If they cannot complete it within this time frame, they will halt the update to meet the 03:00 deadline.


Client Action Required:

Please alert your web developer of this outage, allowing them time to take any necessary steps(if any) during this period.


Reach out to support if you have any questions.

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