4/5/18 UPDATE - Server Upgrade Maintenance 4/7/18 and 4/8/18 : Barefoot Support Desk

4/5/18 UPDATE - Server Upgrade Maintenance 4/7/18 and 4/8/18

started a topic over 5 years ago

Impact:

All Systems including Agent 4.0, Owner/Tenant/Vendor Networks and APIs

Timing:

EDT 00:00 to 04:00 (12:00AM - 4:00AM) 4/7/2018

EDT 00:00 to 04:00 (12:00AM - 4:00AM) 4/8/2018

Details:

Our current plan to upgrade the servers requiring major outages to be completed this weekend.

This Saturday, 4/7/18, QTS will begin to upgrade the Operating System. This operation is expected to take 2-4 hours, including testing
This Sunday, 4/8/18, QTS will continue to upgrade the Operating System. This operation is expected to take 2-4 hours, including testing.

Please reach out to support if you have any questions.