Thanksgiving Holiday

Barefoot Technologies is closed November 24th and 25th, 2022
in observance of the Thanksgiving Holiday.
Tickets referencing system down/unavailable
will be addressed by on-call staff as soon as possible.
All other tickets will be addressed
on the next business day after submission.

3/30/18 UPDATE - Server Upgrade Maintenance 3/25/18 and 4/1/18

**This weekend's server maintenance has been postponed (exact dates and times TBD and posted next week)**


Impact: 

All Systems including Agent 4.0, Owner/Tenant/Vendor Networks and APIs


Timing:

EDT 00:00 to 04:00 (12:00AM - 4:00AM) 3/25/2018 - Complete

EDT 00:00 to 04:00 (12:00AM - 4:00AM) 4/01/2018 - Postponed (exact dates amd times TBD and posted next week)


Details:

We have a new plan to upgrade the servers requiring major outages over the next two weekends.  

  • This Sunday, 3/25/18, QTS will upgrade our disk space.  This will allow us to do an in place upgrade of the Operating System.  This operation is expected to take 3 hours, including testing. - Complete
  • Next Sunday, 4/1/18, QTS will upgrade the Operating System. This operation is expected to take 2-4 hours, including testing. - Postponed


Please reach out to support if you have any questions.

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