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Server Speed and Error Message 1/26/18 (Resolved 0900 est 1/26/18)

Impact:

Agent 4.0


Timing:

Friday, January 26, 2018 starting at approximately 0500 EST  (5:00 AM EST)


Details: 

We are in contact with our hosting company regarding two known issues at this time:

  • When you log into the system, there is a delay from the time you click Submit to being taken to the home screen - roughly 20 seconds
  • If you click on Settings>System Switches>Config Settings - you will receive an error message

All other areas in the system seem to be functioning properly and not impacted by the two items listed above.


1 Comment

RESOLVED - Friday, January 26, 2018 at 0900 EST (9:00 AM EST)


The above has been remedied by our development team and hosting company. Please let us know if you continue to see any issues with regards to the two items originally impacted.


Thanks,

Your Barefoot Support Team

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